Guides
Short, practical answers to the questions we are asked most often by email.
Backing up and restoring your reports
Export, store safely, restore on a new phone — and which files will not import.
Carried-over minutes and credit hours
Minutes you never entered, and how LDC, Bethel and assembly hours are counted.
Monthly and yearly goals
Set a goal per month, and why the yearly goal will not go below the monthly total.
Moving from Field Service Report to Pioneer Planning
Export, install, import — and what to do if you already deleted the old app.
Sending your monthly report
Build the text, share it, and hide the fields you do not want to send.
Frequently asked questions
Everything we are asked most often, grouped by topic. Each answer links to a longer guide when there is one.